The practical skills to lead effectively in changing times
Trust-Centered Leadership is a model of leadership developed by The Brightspot Trust™ to respond to the ever increasing shift away from power-centric organizations and cultures to trust-centered ones.
With increasing demographic and psychographic changes in the modern workforce, widespread digital transformation initiatives, plus technological advances like automation and artificial intelligence that are radically changing the future of work and global competition, The Brightspot Trust™ has honed in on a defining type of leadership for the Imagination Age.
Trust-centered leaders focus on earning, extending, strengthening, and restoring trust with the teams they develop and the customers they serve. By applying the Five Facets of Trust-Centered™ Leadership — Clarity, Credibility, Consistency, Caring, and Connection — these leaders are equipped with the necessary skills to earn, extend, strengthen, and restore trust and to effectively lead themselves, to lead others, and to lead at scale.
Originally conceived by Lisa Lambert and developed alongside Rick Kitagawa, Trust-Centered™ Leadership is a daring and highly effective way of leading in the 21st Century and beyond.