Unfortunately, we’ve all experienced the feeling of having been seen, heard, understood, and ignored. This dismissive combo leaves us with a terrible feeling that is alienating and erodes trust. Unfortunately, we’ve all experienced the feeling of having been seen, heard, understood, and ignored. This dismissive combo leaves us with a terrible feeling that is alienating and erodes trust.
If we want to get better at earning, building, and restoring trust, an insightful exercise is to consider who YOU trust.
Yes, and. These two short words convey a lot and can be used to build trust in key moments. Here are 4 ways to use yes, and to build trust.
Photo by Giuseppe Renzi on Unsplash Change can be really difficult – especially when we’re looking to change our own […]
Leadership is often associated with power: Power Over. Yet Power Over is limited power. Other types of power are more powerful than Power Over, more enduring, and are at the core of more effective leadership.
While many leaders will rank collaboration as one of the most critical factors to successfully achieving their business goals, many organizations and teams struggle to collaborate effectively
Leadership is a loaded word. Whether you’re part of a flat organization trying to democratize your team, have worked with […]
Many parts of the world are at various phases of reopening as coronavirus restrictions begin to lift. But it’s not welcome back. It’s welcome forward.
In the wake of the murder of George Floyd by a white police officer in Minneapolis — and an exhaustive history of racial injustices — protesters around the world are rallying against racism. As the unrest amplifies, so do the painful emotions of trauma, anger, sorrow, frustration, and fear. We need to do the work — the hard, seemingly overwhelming work — of replacing fear with trust, compassion, and a better way forward.
Are what you say and what you don’t say in agreement? Are you conveying a consistent message in all the ways you are communicating?